The Rock County Communications Center handles over 800 calls a day.
The busiest day of the week is Friday with just over 15% of the overall calls. The busiest hours, on average, are 10am – 7pm.
In 2021 the Center handled over 295,000 incoming & outgoing calls. About 65,000 of those calls were 911 calls.
In 2021 approximately 86% of 911 calls were placed by a wireless device, while the remaining 14% were placed by landline or internet devices.
In 2021 the Center handled over 300 Text-to-911 calls.