FAQs

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Communications Center (9-1-1) - Frequently Asked Questions

Can I call the Communications Center if I need information regarding weather, road conditions, or school/business closings?
How often do you hire?
What is the applicant recruitment process like?
What type of training is required to be a 9-1-1 Telecommunicator or Call Taker?
Does Rock County have Text-to-911?
How many calls does the Center typically take?
If I call 9-1-1 and then change my mind, should I just hang up?
What areas do you answer 9-1-1 calls for and dispatch?
Why do the 9-1-1 Call Takers always ask me to verify my name, address, and phone number? Don't they have that on their screen?