• Organization
• Direction and Supervision
• Human Resources
• Recruitment, Selection, and Promotion
• Training
• Operations
• Critical Incidents, Special Operations, and Homeland Security

The standards are viewed as reflecting the best professional requirements and practices for a public safety communications agency both by CALEA and APCO (Association of Public Safety Communications Officials). Meeting these standards enables the Rock County 911 Communications Center to provide superior public safety communications to the agencies served as well as the citizens of Rock County.

The Rock County 911 Communications Center has been fully accredited by CALEA since July 2000, with on-site assessments by CALEA Assessors who objectively report back to the CALEA Commission. In July 2022, the Communications Center was awarded its eighth consecutive accreditation award.

If any member of the public or our agency should have a comment, commendation, or wish to provide other relevant information regarding the Rock County Communications Center's quality of service in regards to our accreditation/reaccreditation status, please feel free to click this link to offer feedback. You may also use the CALEA corporate website.

Pictured from left to right: Marcus Brown, CALEA Commissioner; Brian Becker, Former Communications Center Assistant Director; Kathy Sukus, Former Communications Center Director; W. Craig Hartley, Jr., CALEA Executive Director